As we continue to navigate Alert Levels, here’s a few points to keep in mind.

It’s important to remember that if you’re operating a business, it is up to each business to check that you meet the definition set out for Alert Level 4 business or service.

The Government has also set out some guidelines about operating a business during the different Alert Levels that you may find useful.


New rules for recording visitors

COVID record keeping will soon be mandatory through all the Alert Levels and will come into effect 7 days after the next Alert Level change to allow businesses time to prepare. (Retailers will be excluded from this however).

If you don’t already have your QR code poster, there are two ways you can do this:

  • complete an online form (you will need to fill in a separate form for each business location); or
  • complete the Ministry of Health template (if you do not have a New Zealand driver licence or if your business is in a number of locations). Simply download and complete the template, and then email it to


Obligations when it comes to mask wearing

We know that face coverings help stop the spread of COVID-19 and it’s mandatory to wear one if you are a customer, or an employee who has customer contact, while operating at Alert Level 4. You must also wear one through the various Alert Levels if you are using public transport, on flights, or taking taxis or ride-share vehicles. Obligations under the various Alert Levels are set out here for your information


A range of financial support is available

You may be eligible for financial support, including the Wage Subsidy Scheme and the Resurgence Support Payment. You can apply for an allowance through Work and Income  

A short-term absence payment is available for some people who cannot work from home while they wait for a COVID-19 test, and a leave support scheme is also available if an employee needs to self-isolate and cannot work from home. 

Find out more about how Alert Level 4 will impact you. 

If you need specific assistance on how to operate as a business or service you can find out more here

Please remember that as an employer, your legal obligations have not changed. We’re always here to provide expert legal advice, so please just get in touch with Robbie Bryant

Business & Commercial Employment & HR